Refund policy

At Cleaningsponge.space, customer satisfaction is our top priority. We stand behind the quality of our cleaning sponges and related products and want you to feel confident with every purchase.

30-Day Return & Refund Guarantee

You may return any eligible product within 30 days of receiving your order for a full refund or replacement.

To be eligible for a return:

  • The item must be unused or lightly used

  • The product must be in its original packaging (if applicable)

  • Proof of purchase is required

How to initiate a return:

  1. Email us at support@Cleaningsponge.space

  2. Include your order number and reason for return

  3. Our support team will guide you through the return process

Refund Process

Once we receive and inspect your returned item:

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be issued back to the original payment method

Free Returns

We proudly offer free return shipping worldwide within the 30-day return window.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will resolve the issue quickly at no cost to you.